IDENTITY THEFT RECOVERY
Free help for our customers

Identity theft is now the fastest growing crime in the United States. Each day, criminals find new ways to steal personal information so they can take over existing accounts and open fraudulent new ones. Victims must then spend valuable time and money restoring their credit standings and personal reputations; in some cases they may even be forced to prove their innocence against unwarranted criminal charges.

But if you become a victim of identity theft, City National's check provider, Deluxe®, can reduce the impact. As of October 1, 2007, the “Basic” Deluxe ID TheftBlock® program is being provided free of charge to all customers who have:

• A regular checking account
• A regular checking with interest (NOW) account
• A regular money market account
• A Money Market Gold account
  You also have the option of upgrading to a low-cost “Plus” version of the program (see details below).

Free “Basic” recovery program: You do not need to register for ID TheftBlock® Basic. As a complimentary account benefit, it is already in place to help you with identity theft recovery. It provides:

• Recovery support and resources - qualified personal assistance from an Identity Theft Recovery Unit for up to six months
• Credit report - a professional recovery agent will review personal information and inquiries with you, to look for potential fraudulent activity
• Credit report monitoring - monitoring of credit bureau activity each business day, for six months
• Security aler ts - notification of certain credit report changes, additions or inquiries for six months
• Expense reimbursement - up to $2,500 for qualified expenses as a result of identity theft, at no cost to you after a $250 deductible. (Insurance is underwritten by Travelers Casualty and Surety Company of America and its property casualty affiliates, Hartford CT 06183. Coverage for all claims or losses depends on actual policy provisions. Availability of coverage can depend on underwriting qualifications and state regulations. Coverage is not available to New York residents.)

“Plus” program: upgrade for only $4.49 per month

Deluxe ID TheftBlock® “Plus” is more proactive in detecting early signs of identity theft and providing professional support should you need it. It provides: 

• Recovery support and resources - qualified personal assistance from and Identity Theft Recovery Unit
• Expense reimbursement -- up to $2,500 for qualified expenses as a result of identity theft, at no cost to you after a $250 deductible. (Insurance is underwritten by Travelers Casualty and Surety Company of America and its property casualty affiliates, Hartford CT 06183. Coverage for all claims or losses depends on actual policy provisions. Availability of coverage can depend on underwriting qualifications and state regulations. Coverage is not available to New York residents.)
• Proactive credit report monitoring - ongoing monitoring of credit bureau activity each business day for as long as you are enrolled in the service
• Credit report/membership kit - initial credit report, along with a personalized list of creditors and other helpful information 
• Online credit reports - 24/7 online access to your credit report for as long as you are enrolled in the service
• Security alerts - notification of certain credit report changes, additions or inquiries for as long as you are enrolled
• Deluxe® check order screening - monitoring check orders for account takeover for as long as you are enrolled
• Fraud prevention e-newsletter - helpful fraud information sent monthly via e-mail

To enroll in Deluxe ID TheftBlock® “Plus,” call 1-800-839-9193 Monday to Friday from 8 am to 11 pm EST or Saturday 9 am to 6 pm EST.