A Message From Our President & CEO Jorge Gonzalez

For weeks, the news has been focused on Coronavirus and its impact on our friends, families and communities. Know that we’re here to help and we’ll get through this challenge together.

To minimize the risk of exposure, most of our banking centers are serving clients in the drive-thru and by appointment only. We recommend leveraging our digital and mobile banking solutions as they offer you the very same capabilities to fulfill all your banking needs right from your home computer, tablet or mobile device.

We are committed to being here for you during this time of uncertainty, just like we have been for more than 75 years.

Thank you for giving us the opportunity to serve you.




Updates

  

 

Notice to Legal Process Servers

To meet the health and safety needs of our community and considering the rapidly evolving situation surrounding the novel Coronavirus (COVID-19), City National Bank of Florida (“CNB”) is now accepting service of process of writs of garnishment, subpoenas, complaints or other legal process (“Legal Process”) electronically via email. To minimize the risk of spread, CNB prefers not to accept physical Legal Process served in person. Please click here for more information.


Banking Centers

In an effort to minimize the risk of spread, most of our banking centers are serving clients through the drive-thru and by appointment only. If you need to access to your safe deposit box, or additional support, please contact your banker to make an appointment.


 To find the closest drive-thru and appointment only locations, please click here.

To see the hours of operation of your closest location, please click here.

You also have access to the Presto ATM network, which gives you 24/7 access to cash at more than
          1,000 ATMs. These ATMs are located at Publix stores throughout Florida. To find an ATM, click here.

If you have any special needs or requests, our Relationship Managers are available to help. Do not
          hesitate to reach out to your Relationship Manager.

You can also call 1-855-684-8284 for updates and operating hours.
 


Digital and Mobile Solutions
 

You can fulfill your banking needs right from your home computer, tablet or mobile device. Our solutions include:

  • Online & Mobile Banking, where you can deposit checks, view statements, transfer funds, pay bills, or send money.


 

  • ePartner®, our business digital banking solution, where business clients can continue to make deposits, manage wires, and ACHs.
  • CityTel 24-hour telephone banking, where clients can obtain debit or ATM card support. You may reach CityTel by calling 1-800-762-2489.
  • Text Banking, where you can request and retrieve a variety of account information without having to sign in to online banking. Learn more.
  • E-mail Account Alerts that send you account balances, alerts, or bill pay alerts straight to your email. Learn more.
  • Safely and easily send money to people you trust with Zelle, directly through your City National Bank mobile app. Learn more.


Keep your account secure

Beware of scams. Especially in uncertain times, online criminals try to convince you to share sensitive information such as usernames and passwords. Take a look at these security tips:

  


Steps we’re taking and tips for you

As our communities deal with concerns regarding Coronavirus, we continue to monitor reports from the Centers for Disease Control and local government authorities and evaluate measures to best support our clients and community.

Click here for an update on steps we’re taking as well as tips for you.


Resources

Stay Tuned

We will update this page as we have more information to provide you. You can call 1-855-684-8284 for updates and operating hours or follow us on:
 

         

 

 

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